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4.5 Vocabulary, Spellings & Business English

Lesson 22 of 22 in the free Technical Communication notes on Siksha Sarovar, written by Rohit Jangra.

4.5 Vocabulary, Spellings & Business English

Why Vocabulary Matters

A strong vocabulary gives you precision — the right word for the right situation. It signals education, makes you persuasive, and helps you absorb complex information faster.

Studies show that vocabulary size correlates strongly with career success. The reasons:

  • Better written and spoken communication
  • Faster reading and comprehension
  • More persuasive in discussion
  • Better understanding of complex concepts
  • Signals competence and confidence

A typical educated adult has a passive vocabulary of 20,000-35,000 words, and an active vocabulary of 5,000-10,000 words. Building both is a lifelong project.

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Synonyms

Synonyms are words with similar meanings. Knowing synonyms helps you:

  • Avoid repetition in writing
  • Adjust formality (formal vs casual)
  • Find the precisely right word
  • Vary your style

Common synonyms

WordSynonyms
Biglarge, huge, enormous, massive, vast, gigantic, immense, substantial
Smalltiny, minute, little, compact, petite, modest, slight, minor
Goodexcellent, superb, outstanding, exceptional, fine, splendid, admirable, commendable
Badpoor, inferior, substandard, mediocre, dreadful, atrocious, terrible, woeful
Happyjoyful, cheerful, delighted, content, pleased, elated, glad, ecstatic
Sadunhappy, gloomy, melancholy, dejected, sorrowful, downcast, despondent
Beautifulattractive, lovely, gorgeous, pretty, stunning, elegant, exquisite
Uglyunattractive, hideous, unsightly, repulsive, plain, homely
Smartintelligent, clever, brilliant, sharp, astute, perceptive, shrewd
Dumbstupid, unintelligent, foolish, dim, dense (use carefully)
Fastquick, rapid, swift, speedy, brisk, hurried, hasty
Slowsluggish, leisurely, gradual, unhurried, plodding, languid
Showdisplay, demonstrate, exhibit, present, reveal, illustrate
Makecreate, produce, build, construct, fabricate, manufacture, generate
Useutilise, employ, apply, exploit, harness, leverage
Helpassist, aid, support, facilitate, contribute, back
Importantsignificant, crucial, essential, vital, critical, paramount, key
Manynumerous, multiple, several, abundant, countless, myriad
Tellinform, notify, communicate, convey, disclose, reveal, announce
Getobtain, acquire, receive, gain, secure, procure
Startbegin, commence, initiate, launch, embark on, kick off
Endfinish, conclude, terminate, complete, wrap up, finalise
Tryattempt, endeavour, strive, undertake, aim
Thinkbelieve, consider, contemplate, ponder, reflect, deliberate
Saystate, declare, express, mention, articulate, communicate
Looksee, observe, view, examine, inspect, gaze, glance

Business-context synonyms

Common wordMore formal alternatives
Buypurchase, procure, acquire
Sellmarket, distribute, retail
Jobrole, position, occupation
Bossmanager, supervisor, superior, executive
Payremunerate, compensate, reimburse
Planstrategy, scheme, blueprint, roadmap
Talkdiscuss, dialogue, converse
Problemchallenge, issue, concern, obstacle
Planproposal, initiative, project
Moneyfunds, capital, finances, revenue

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Antonyms

Antonyms are words with opposite meanings.

Common antonyms

WordAntonym
Bigsmall
Hotcold
Lightdark / heavy
Strongweak
Beginend
Buysell
Openclose
Happysad
Softhard
Richpoor
Wisefoolish
Bravecowardly
Winlose
Acceptreject
Increasedecrease
Permitforbid
Maximumminimum
Positivenegative
Advanceretreat
Constructdestroy
Honestydishonesty
Loyaldisloyal
Innocentguilty
Revealconceal
Uniteseparate
Combinedivide

Antonyms via prefixes

Many antonyms are formed by adding a prefix:

WordAntonym
happyunhappy
honestdishonest
completeincomplete
possibleimpossible
legalillegal
logicalillogical
moralimmoral
necessaryunnecessary
understandmisunderstand
usemisuse
respectdisrespect
approvedisapprove
advantagedisadvantage

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Homophones — Common Mix-Ups

Homophones are words that sound alike but mean different things:

Homophone PairMeanings
their / there / they'repossessive / location / "they are"
its / it'spossessive / "it is"
your / you'repossessive / "you are"
to / too / twodirection / also / 2
whose / who'spossessive / "who is"
affect / effectverb (influence) / noun (result)
principle / principalrule / head of school / main
stationary / stationerynot moving / writing materials
complement / complimentcomplete / praise
accept / exceptreceive / excluding
lose / loosemisplace / not tight
than / thencomparison / time
lead / ledmetal or verb / past tense of lead
brake / breakstop / shatter / pause
piece / peaceportion / calm
practice / practisenoun / verb (UK English)

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Common Spelling Errors

Indian writers commonly misspell:

WrongRight
recievereceive
occuredoccurred
seperateseparate
definatelydefinitely
accomodateaccommodate
neccessarynecessary
dissapointdisappoint
beginingbeginning
writtingwriting
occassionoccasion
arguementargument
commingcoming
futherfurther
existanceexistence
occurenceoccurrence
privelegeprivilege
publicallypublicly
reccomendrecommend
supercedesupersede
minisculeminuscule
accrossacross
atleastat least (two words)
aswellas well (two words)
infactin fact (two words)
inspitein spite (two words)
inorderin order (two words)

Spelling rules (general)

  1. "i before e, except after c"receive, deceive, ceiling — but exceptions: seize, weird, foreign
  2. Double the consonant when adding a suffix to a short-vowel single-syllable word: run → running, stop → stopped
  3. Drop silent 'e' before adding suffix starting with vowel: write → writing, hope → hoping
  4. Change 'y' to 'i' when adding suffix: happy → happily, beauty → beautiful

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Building Vocabulary — Practical Methods

MethodHow
Read widelyNewspapers (Hindu, Indian Express), business magazines (Economist, HBR), well-written blogs
Use a dictionary appLook up every unfamiliar word; install Oxford / Merriam-Webster app
Word-a-daySubscribe to "Word of the Day" emails
Vocabulary appsMagoosh, Quizlet, Anki (flashcards)
Watch English contentMovies, documentaries, TED talks (with subtitles)
Active useTry to use 1 new word a day in conversation / writing
Word rootsLearn Greek / Latin roots (e.g., "bio" = life, "graph" = write)
Synonym practiceWhen you write a sentence, rewrite using a synonym
Reading aloudHelps with pronunciation + retention
Crosswords / Word puzzlesFun way to learn

Word roots — the high-leverage approach

Many English words share Greek and Latin roots. Learning common roots unlocks hundreds of words at once:

RootMeaningExamples
biolifebiology, biography, antibiotic
graphwritephotograph, biography, graphic
chronotimechronology, synchronise, chronic
telefartelephone, television, telescope
photolightphotograph, photosynthesis
microsmallmicroscope, microorganism
macrolargemacroeconomics, macroscopic
portcarrytransport, export, portable
dictsaydictate, dictionary, predict
scrib / scriptwritescribe, manuscript, transcription
spec / spectlookinspect, spectator, perspective
pathfeelsympathy, pathology, empathy
psychmindpsychology, psyche, psychiatry
geoearthgeography, geology, geometry
hydrowaterhydroelectric, hydrate, hydrology
terraearth / landterritory, terrace, extraterrestrial
omniallomnipresent, omnivore, omnipotent
monoonemonopoly, monologue, monorail
polymanypolyglot, polygon, polytheism

Learning 50 roots adds the equivalent of 2,000+ words to your effective vocabulary.

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Introduction to Business English

Business English is the variety of English used in professional and commercial contexts — emails, meetings, reports, presentations, negotiations. It tends to be:

  • More formal than everyday English
  • More concise — every word earns its place
  • More action-oriented — clear asks and decisions
  • More polite — softened language, hedging
  • More structured — predictable formats

Key features of Business English

FeatureExample
Polite forms"Could you please..." "I would appreciate..."
Modal verbs"We should consider..." "We could explore..." "We may need to..."
Hedging"It seems that..." "We believe that..." "Perhaps..."
Indirect requests"Would it be possible to..." rather than "Do this"
Formal vocabularyUse "purchase" not "buy"; "inform" not "tell"; "require" not "need"
Passive voice"The decision was made..." (impersonal); but use sparingly
Standardised phrases"Please find attached" "I look forward to"
Avoid contractions"do not" instead of "don't" in formal docs
Avoid slangNo "gonna", "wanna", "stuff", "thing"

Common Business English phrases

SituationPhrase
Opening an email"I hope this email finds you well." / "Thank you for your email."
Stating purpose"I am writing to..." / "The purpose of this email is..."
Attaching files"Please find attached..." / "Attached please find..."
Asking for action"Could you please..." / "Would you kindly..."
Confirming receipt"I acknowledge receipt of..." / "Thank you for sending..."
Apologising"We regret to inform you..." / "Please accept our apologies for..."
Disagreeing politely"I see your point, however..." / "I would like to suggest a different approach..."
Agreeing"I am of the same opinion." / "I fully agree with your view."
Closing an email"I look forward to your response." / "Please let me know if you have any questions."
Sign-off"Best regards" / "Yours sincerely" / "Kind regards"

Indian English in Business — common patterns to calibrate

Some Indian English phrasings are perfectly understandable but may sound dated or unusual to international clients:

Indian EnglishInternational English
"Please do the needful.""Please proceed accordingly." / "Please take the necessary action."
"Kindly revert at the earliest.""Please respond as soon as possible."
"I am having a query.""I have a question."
"Prepone the meeting.""Move the meeting earlier." (though "prepone" is now in the OED)
"Pass out from college.""Graduate from college."
"Out of station.""Out of town." / "Away on travel."
"Cousin-brother / cousin-sister.""Cousin."
"Bunking class.""Skipping class."
"Doing timepass.""Killing time." / "Passing time."
"Myself Rohit." (when introducing)"My name is Rohit." / "I am Rohit."
Tip: With Indian colleagues, Indian English is fine. With international audiences, calibrate to standard British or American English.

Levels of formality — choose appropriately

LevelUse
Very formalLegal docs, regulatory filings, senior officials
FormalMost business emails, reports, proposals
Semi-formalInternal team emails, peer business chats
InformalSlack / Teams, friendly emails, social interaction
CasualFriends, family — not for work

Examples — same message, different formality

Very formal:

"We hereby request that you submit the aforementioned documents at your earliest convenience."

Formal:

"Could you please submit the required documents by Friday?"

Semi-formal:

"Hi Rohit, could you send those documents by Friday? Thanks."

Informal:

"Hey, send those docs by Friday? Thx."

Same request — but each appropriate for its context.

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Vocabulary for Business Situations

Reporting numbers

  • Increase — rise, climb, grow, surge, soar, jump, spike
  • Decrease — fall, drop, decline, plunge, plummet, slump
  • Steady — stable, flat, unchanged, constant
  • Volatile — fluctuating, erratic, unpredictable

Describing trends

  • Sharply / dramatically — significant change
  • Gradually / steadily — slow change
  • Slightly — small change
  • Substantially / considerably — major change

Discussing data

  • According to the data...
  • As shown in the chart...
  • The figures indicate...
  • There is a clear trend of...
  • Compared to last year...
  • In contrast to...

Making proposals

  • I propose that we...
  • I suggest the following approach...
  • Have we considered...?
  • What if we tried...?
  • One option would be to...

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Sample — Business English in Action

Subject: Q2 Sales Performance Review — Action Items

Dear Team, Following our Q2 review meeting on 28 May 2026, I am writing to summarise the key findings and confirm the agreed action items. Performance Summary: Sales grew 28% year-on-year in Q2, primarily driven by strong demand in Tier-2 cities. However, our enterprise segment experienced a slight decline of 4%, which warrants attention. Agreed Action Items: 1. Deeper enterprise customer-needs analysis (Priya, by 15 June) 2. Tier-2 city expansion plan for Q3 (Rohit, by 20 June) 3. Revised sales incentive structure (Anjali, by 30 June) Please review the attached detailed Q2 dashboard at your convenience. I look forward to discussing your inputs in our follow-up call on 5 June. Thank you for your continued contributions. Best regards, Rohan Mehta VP — Sales

Notice: formal, structured, polite, action-oriented, specific. This is Business English in practice.

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Study deep

  1. Vocabulary growth compounds. Adding 5 new words a week = 250 a year = 2,500 over a decade. Significant addition to your active vocabulary. Most people read passively; serious learners actively look up and remember.
  1. The right word matters more than the fancy word. A short, precise word always beats a long, fuzzy synonym. "Use" is fine; "utilise" sounds pompous unless context calls for it.
  1. Spelling errors disqualify resumes. Recruiters report instant rejection for typos in cover letters. Run Grammarly; use Word's spell-check; read aloud. Don't be careless.
  1. Indian English is a recognised global variant. "Prepone" is in the OED. Many Indian English usages are widely understood. But cross-cultural calibration matters when audience is international.
  1. Business English is not stiff English. Many young professionals over-formalise emails to sound "professional" — and end up sounding robotic. The goal is clear, courteous, and concise — not flowery.

Key Terms — Lesson 4.5

The terms below cover vocabulary, spelling, and Business English — the final-stretch vocabulary every Unit-IV PYQ expects.

Vocabulary — The set of words a person knows in a language. Linguists distinguish active vocabulary (words one actively uses in speech/writing — typically 5,000–10,000 for a working professional) and passive vocabulary (words one understands but doesn't actively use — 2–3× larger).

Active vs Passive VocabularyActive: words you produce in speech or writing. Passive: words you understand when reading or listening but don't generate yourself. Strong communicators have large active vocabularies; reading expands passive vocabulary, which over time becomes active through use.

Building Vocabulary — Methods — Common approaches: wide reading (newspapers, books, journals — the single most effective), dictionary use (looking up unknown words), word-a-day apps (Word of the Day, Vocabulary.com, Magoosh), flashcards / spaced repetition (Anki, Quizlet), learning word roots (Latin / Greek), actively using new words in writing within a day.

Synonym — A word with the same or nearly the same meaning as another — big / large / huge, fast / quick / rapid. Synonyms enrich writing by avoiding repetition, but rarely identical — connotation differs. "Skinny" and "slim" both mean thin; "skinny" is mildly pejorative, "slim" is flattering.

Antonym — A word with the opposite meaninghot / cold, honest / dishonest, include / exclude. Antonyms come in three forms: gradable (warm vs cool — spectrum), complementary (alive vs dead — either-or), relational (buy vs sell — same event from different angles).

Homonym — Words that share the same spelling or pronunciation but have different meanings. Homophones sound the same but spell differently (to / too / two, their / there / they're). Homographs spell the same but may differ in pronunciation (lead metal vs lead to guide). Homonyms (strict) share both — bank (river side) vs bank (financial institution).

Word Roots, Prefixes, Suffixes — Latin and Greek elements that compose most English words. Root carries core meaning ("port" = carry). Prefix modifies meaning at start ("im-" = into, so "import" = carry in). Suffix marks word class at end ("-ation" = noun, so "importation" = noun). Mastering 50 common roots and affixes can grow vocabulary by thousands of words.

Etymology — The study of word origins and history. Understanding a word's etymology often clarifies its current meaning. "Salary" comes from Latin salarium — Roman soldiers were paid in salt; "telephone" from Greek tele (far) + phone (sound).

Connotation vs Denotation — Two layers of meaning in a word. Denotation is the literal dictionary definition. Connotation is the emotional or cultural association. "Snake" denotes a legless reptile; connotes treachery. "Home" and "house" denote a dwelling; "home" connotes warmth and belonging.

Register — The level of formality of vocabulary — formal (academic, legal — "terminate", "purchase"), neutral (everyday — "end", "buy"), informal (casual — "stop", "get"), slang (very informal, in-group). Skilled writers match register to audience and context.

Idiom — A phrase whose meaning is not literalbreak a leg (good luck), kick the bucket (die), under the weather (unwell). Idioms are culturally specific and a hallmark of fluent speech. Indian English has its own idioms ("do the needful", "out of station").

Phrasal Verb — A verb combined with a preposition or adverb that creates a new meaning — give up (quit), look into (investigate), put off (postpone), carry out (execute). Often informal English alternatives to single-word Latinate verbs.

Collocation — A combination of words that commonly appear togethermake a decision (not do a decision), strong coffee (not powerful coffee), heavy rain (not strong rain). Native speakers learn collocations as units; L2 learners must memorise them explicitly.

Spelling — The conventional letter sequence for a word. English spelling is notoriously irregular due to historical influences (Anglo-Saxon, Norman French, Latin, Greek). Common error patterns: ie / ei (receive, believe), silent letters (knight, doubt), double consonants (recommend has 1 c + 2 m).

British vs American Spelling — Two main variants. British: -our (colour, behaviour), -re (centre, theatre), -ise (organise), double l (travelled). American: -or (color, behavior), -er (center, theater), -ize (organize), single l (traveled). Indian education historically follows British; choose one and stay consistent.

Mnemonic — A memory aid that helps recall something. "I before E except after C" for spelling (mostly true: believe, receive). HOMES for Great Lakes (Huron, Ontario, Michigan, Erie, Superior). VIBGYOR for rainbow colours.

Business English — A register of English used in professional contexts — emails, meetings, presentations, reports, negotiations. Characterised by formality, conciseness, politeness, action-orientation, structured greetings and closings. Distinguished from academic English (more technical) and general English (more casual).

Politeness Strategies (Business English) — Conventional softening phrases: "Could you please...?" vs "Give me..."; "I'm afraid..." to soften bad news; "It would be great if..." as a polite request; "Thank you for..." to acknowledge effort. Indian business English tends to be MORE polite than American; calibrate to audience.

Useful Business Phrases — OpeningI am writing to..., This is to inform you that..., Further to our discussion..., As per our agreement..., I would like to bring to your attention...

Useful Business Phrases — Body / Discussing DataAccording to the data..., As shown in the chart..., The figures indicate..., There is a clear trend of..., Compared to last year..., In contrast to..., This suggests that...

Useful Business Phrases — ClosingI look forward to hearing from you..., Please let me know if you have any questions..., I would appreciate your prompt response..., Thank you for your attention to this matter..., Kindly do the needful.

Trend Vocabulary (for Reports) — Words for describing changes: increase (rise, climb, grow, surge, soar, jump, spike); decrease (fall, drop, decline, plunge, plummet, slump); steady (stable, flat, unchanged, constant); volatile (fluctuating, erratic, unpredictable).

Hedging — Softening claims to acknowledge uncertainty — "tends to", "appears to be", "is likely to", "in some cases". Used heavily in academic writing and risk-sensitive business contexts. Strong hedging signals scientific honesty; over-hedging signals lack of confidence.

JargonSpecialised vocabulary of a profession or field — "stack trace" in programming, "asset class" in finance, "P/E ratio" in investing. Useful for in-group communication; barriers for outsiders. Good technical writing uses jargon only when the audience is in-group, and explains it otherwise.

Acronym vs Initialism — Both shorten phrases. Acronym is pronounced as a word — NASA, RADAR, SCUBA. Initialism is pronounced letter-by-letter — IBM, FBI, BCA. Some are debated (NATO is an acronym; FAQ is sometimes acronym, sometimes initialism).

Plain Language Movement — Advocacy for clear, accessible writing in government, legal, and corporate communication — short sentences, common words, active voice, no jargon. Promoted by plainlanguage.gov (US Federal initiative); UK Plain English Campaign. Influential in modern Indian regulator drafting (RBI customer-protection notices).

Cliché — An overused phrase or expression that has lost original impactat the end of the day, think outside the box, low-hanging fruit, paradigm shift. Skilled writers avoid clichés; replace with specific, fresh phrasings.

Style Guide (Vocabulary) — A document defining an organisation's vocabulary conventions — preferred spellings (British/American), preferred terms ("colleague" not "subordinate"), banned terms, capitalisation rules. Most large companies and publications have one (Microsoft Style Guide, Google Style Guide, AP Stylebook).

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Common exam question: "What are synonyms and antonyms? Give 10 examples each." — Define both; tabulate 10-15 pairs each.
Common exam question: "List common spelling errors with corrections." — Pick 10-15 from the table (recieve→receive, seperate→separate, etc.).
Common exam question: "What is business English? How does it differ from general English?" — Define; features (formal, concise, polite, action-oriented); common phrases; levels of formality.
Common exam question: "How can one build vocabulary? Discuss methods." — Read widely; dictionary use; word-of-the-day; apps (Anki, Quizlet); word roots; active use; reading aloud.