Siksha Sarovar

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Siksha Sarovar is a free e-learning platform for coding courses, BCA university notes and competitive exam preparation. Optional Google sign-in saves your learning progress across devices.

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3.0 Unit 3 Overview: Written Communication

Lesson 11 of 22 in the free Technical Communication notes on Siksha Sarovar, written by Rohit Jangra.

Unit III — Overview: Written Communication

Unit III covers the written side of professional communication. While oral communication wins the moment, written communication shapes the long-term record — and your written work follows you for years.

Topics:

  1. Overview of Technical Writing — definition, nature, basic principles, styles
  2. Note-making, Notice, E-mail Writing
  3. Business Letters — persuasive, sales, complaint, office memorandum, good news / bad news
  4. Report Writing — categories, elements, style, formatting
  5. Special Technical Documents — project synopsis, scientific article, research paper, dissertation
  6. Proposal Writing — purpose, types, characteristics, structure
  7. Job Application + Resume

Learning outcomes

After Unit III you should be able to:

  • Apply technical writing principles in any business document
  • Write effective notes, notices, and emails
  • Draft business letters of every type (sales, complaint, memo, persuasive, bad-news)
  • Structure a formal report with all standard elements
  • Write a project synopsis, research paper, dissertation, proposal
  • Prepare a strong job application + resume

Topic map

Typical exam weight

Unit III is the largest written-skills unit and contributes 3 long questions:

  • Define technical writing. Discuss its principles and styles. — long
  • Write a complaint letter / sales letter / persuasive letter to... — long (very high frequency)
  • Explain elements of a formal report with format. — long
  • Draft a resume / job application for [profile]. — long
  • Differentiate proposal and report. — short

Self-check

Self-test the Unit III map before you start the lessons.

  1. How many long questions does Unit III typically contribute? (3)
  2. Name the five lessons of Unit III from the topic map. (3.1 Technical Writing + Note-Making + Notice + Email; 3.2 Business Letters; 3.3 Report Writing; 3.4 Special Documents; 3.5 Job Application + Resume)
  3. List three types of business letters covered in this unit. (persuasive, sales, complaint — also office memorandum, good-news/bad-news)
  4. Which special technical documents does topic 5 cover? (project synopsis, scientific article, research paper, dissertation)